FREQUENTLY ASKED QUESTIONS

GlobalLuxuryAppliances specializes in the B2B distribution of luxury appliances for professional commercial partners worldwide. We work exclusively with authorized distributors, specialized retailers, retail chains, architecture firms, contractors, and real estate developers, offering dedicated support and reserved conditions.

As a global distributor, we can source all major appliance brands on the market to meet any request. Our strategic focus is on the luxury and premium brands listed in our catalog: Miele, Gaggenau, Bosch, Siemens, Smeg, KitchenAid, De' Longhi, and Le Creuset, for which we guarantee the best supply conditions.

To receive a commercial offer, please fill out the form on the Contact page or send us an email. Specify the product codes (or categories) of interest, estimated quantities, and destination country. Our sales team will prepare a custom quotation within 24 business hours.

Yes, absolutely. We manage international shipments across Europe, Asia, the Americas, Africa, and Oceania. Thanks to our consolidated logistics network, we can reach any destination, ensuring export-grade packaging and full management of customs formalities.

We are flexible and operate with the main international Incoterms. The most common options are EXW (Ex Works) from our warehouses in Italy, FOB (Free On Board), or CIF (Cost, Insurance and Freight) to the destination port. Upon request, we also assess DDP solutions for specific markets.

As a B2B distributor, we prioritize volume orders (mixed pallets or containers) to optimize logistics costs. However, we also flexibly handle sample orders or supplies for specific design projects that need a mix of premium products, without rigid pre-set minimums.

For in-stock goods, shipments leave within 3–5 business days. For production orders or large volumes, lead times vary by brand and factory availability, typically between 2 and 6 weeks. We always provide a precise estimate during quoting.

All products are genuine, new, and covered by the manufacturer's official warranty valid in Europe. For non-EU export, we provide support for original spare parts and remote technical assistance, in line with local regulations and each brand’s international policies.

Yes. We have a dedicated Contract & Real Estate division. We collaborate with architects and developers to supply complete appliance packages for residential complexes, luxury hotels, and multi-unit projects, offering tailored technical and on-site logistics support.

We accept payments exclusively via International Bank Transfer (T/T) in advance. This method guarantees maximum security and traceability for all our international commercial partners.